Marhaba 2026: all official emergency contacts (hotline, consulates, customs)
Official emergency numbers for Marhaba 2026: Mohammed V Foundation hotline 080 000 23 23, customs (ADII), Moroccan consulates, sea rescue, royal gendarmerie. Verified directory.
During the Marhaba 2026 Operation (June 5 – September 15), the Mohammed V Foundation runs a 24/7 assistance system for MRE. Here is the verified official directory of emergency numbers to keep during your trip.
Mohammed V Foundation hotline (official)
- •Morocco (toll-free): 080 000 23 23
- •International: +212 537 56 28 28
- •Availability: 24/7 from June 5 to September 15, 2026
- •Official website: www.fm5.ma
- •Email: contact@fm5.ma
This hotline handles: medical assistance at ports, roadside assistance, incident reporting, requests for temporary accommodation for MRE in transit, support for MRE in difficulty.
ADII — Moroccan Customs
- •ADII call center: 0801 00 70 00 (free from Morocco)
- •International: +212 537 57 90 00
- •Official website: www.douane.gov.ma
- •For: 25,000 MAD holiday allowance, 180-day Temporary Vehicle Admission, AT proxy, 100,000 MAD cash declarations, D16ter form.
Moroccan consulates — MRE home countries
| Country | Emergency phone | Official site |
|---|---|---|
| France (Paris consulate) | +33 1 45 20 69 35 | www.consulat.ma/fr/paris |
| Belgium (Brussels) | +32 2 736 11 00 | www.consulat.ma/fr/bruxelles |
| Spain (Madrid) | +34 91 561 79 00 | www.consulat.ma/fr/madrid |
| Italy (Rome) | +39 06 4402 524 | www.consulat.ma/fr/rome |
| Netherlands (The Hague) | +31 70 346 91 81 | www.consulat.ma/fr/lahaye |
| United Kingdom (London) | +44 20 7724 0719 | www.consulat.ma/fr/londres |
| Canada (Ottawa) | +1 613 236 7391 | www.consulat.ma/fr/ottawa |
These consulates issue temporary travel documents in case of lost or stolen passport during the trip and deliver consular civil status documents.
Morocco emergency numbers
- •Police: 19 (from landline and mobile in Morocco)
- •Royal Gendarmerie: 177
- •Civil Protection (fire, rescue): 15
- •SAMU medical emergencies: 141
- •Sea rescue (CROSS): from Morocco 177, from France 196 (VHF channel 16 at sea)
Europe emergency numbers
- •European emergency number (EU-wide): 112 (toll-free, landline and mobile, in all EU states).
- •France sea rescue: 196
Marhaba 2026 port assistance desks
The Mohammed V Foundation operates welcome desks at the following ports during Marhaba:
- •Algeciras (Spain) — MRE terminal
- •Tarifa (Spain)
- •Sète (France) — GNV terminal
- •Marseille (France)
- •Genoa (Italy) — GNV terminal
- •Almería, Motril (Spain)
- •Tangier Med, Tangier City, Nador, Al Hoceima (Morocco)
Services: boarding assistance, translation, health assistance, first aid, incident reporting.
Documents to keep on you
- •Passport or CNIE valid ≥ 6 months after the return date
- •Vehicle registration (if traveling by car)
- •International insurance (green card or Moroccan border insurance)
- •Driving license valid 5+ years
- •If under medication: prescription + original boxes
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